Building Mighty Communities through Conflict Management
Conflict management training designed specifically for educators, police officers, and social workers who must establish healthy ground rules and boundaries while leading, communicating, and managing conflict with each other, as well as those they serve.
Suzanne Marie, founder, and CEO at Peak Conflict Solutions will show your workplace how to set the tone for connection, belonging, and security while creating space for conflict management.
Create Space to Respond to Conflict
Leaders in the helping profession know the smallest change can create the greatest impact. Take our course or book Suzanne for a keynote to learn how to confidently inspire and engage by demonstrating your skills to find solutions for conflict situations.
If you are a leader who believes in helping from a place of authenticity and speaking your truth, our course will provide you with practical skills to help you close the gap between where you are today and where you aspire to be tomorrow.
Register for our online and on-demand Level 1.0: Introduction to Conflict Management course and get the insight, strategies and tools for making a difference at work.
"Suzanne is very approachable, knowledgeable of the content we were learning and skilled at using examples to get her points across. She used visual aids and hands-on exercises to provide concrete understanding of the process involved. Her real world knowledge and experience will prove valuable to you in your occupational goals"
Community Peace Officer
“Suzanne is an engaging speaker who has created an excellent program. I was left feeling that my Conflict Management type was a part of me and I learned about the drawbacks and the benefits of my style. Suzanne's experience reinforces her content and she uses an excellent blend of engagement and technology to share her information.”
"Suzanne's knowledge and guidance provided a unique perspective in managing conflict within a professional manner and has help me develop and evolve my style as I progress through the Criminal Justice field. Suzanne is a brilliant instructor and is always enthusiastic to share her principles with others.”
Edgardo Julio Leyton Bravo
Community Peace Officer
“Suzanne is one of the most innovative, energetic, creative and charismatic women I know. Genuinely interested in people improving lives, she empowers individuals. Her social and political consciousness, coupled with her education and experiences make for a highly motivated, extremely passionate leader.”
Family Court Counsellor
"Suzanne’s passion for what she teaches comes through in her openness in sharing her personal life lessons. Her professionalism and expertise are gifts that demonstrate her strength and knowledge as she provides tangible tools to assist the learner. Suzanne creates an environment that generates possibilities for effective and positive change.”
"Suzanne presented at the Boys & Girls Clubs of Canada's-Western Region and she was extremely professional and knowledgeable. For a lot of the delegates she was their favorite part of the 2 day training as she is such a vibrant story teller as she reflected the different conflict styles to her own life. We will definitely invite her back to speak again."
Regional Services Coordinator
"I saw Suzanne speak at a conference hosted by our local FASD network. Suzanne's presentation style is very relatable. Through her use of examples and personal observations to augment researched findings, Suzanne's observations allowed me to recognize strategies to assist individuals to build skills and become more employable."
Career & Employment Consultant
Suzanne's ability to elegantly quantify such a tense and emotionally rooted thing as conflict; speaks volumes to her experience and skill in such matters. Suzanne and Peak Conflict Solution's workshops give the essential strategies for conflict management. Highly recommend from a satisfied workshop attendee!"
"Suzanne facilitation style resonated with me as she not only met every learning goal identified within the group, she also shared tools which I can use in my work and life. She's skilled, knowledgeable and shares without hesitation. Working with Suzanne inspired me to observe conflict beyond my current position."
“I really appreciated all the information and tools. It was beneficial to take a training and walk away with applicable information both personally and professionally. Suzanne's presentation style made it easy to be engaged while learning the information."
Registered Provisional Psychologist
"The opportunity to take the course at my own pace and complete it on my own time was a great compliment to my work schedule. Anyone and everyone that works directly with the public should take this course to develop the skill of effective communication and response techniques when dealing with conflict."
Membership Services Manager at CHBA - Lethbridge Region
Conflict is Normal
Take charge and create meaningful opportunities for learning about how to respond to conflict.
You and your staff have options for your workplace training. We will provide your workplace with exclusive access to our Level 1.0: Introduction to Conflict Management course online or Suzanne will provide on-site training at your location. These include bulk registrations so everyone will be on the same page with acquired knowledge about conflict management. You are also welcome to join us at an exclusive Learning Retreat in the Canadian Rockies.
An internationally published author and a professional public speaker, Suzanne has taught and written post secondary curriculum for conflict management, led a practice for workplace and family mediation and presented at international, national and provincial speaking engagements the past 17+ years. A Master's Degree in Conflict Analysis Management from Royal Roads University and a Chartered Mediator designation from Alternative Dispute Resolution Canada (ADRIC), Suzanne offers her audiences a blend of street smarts experience and classroom education. Topics Areas Include: Conflict Management Managing Difficult Conversations Youth Conflict Management Customer Service & Employee Engagement Other Topics Available and Upon Request Suzanne's home is in southern Alberta. She is available to travel for speaking engagements.